Terms & Conditions

1. Acceptance of Terms

By accessing or using the services, website, or communication channels of Milan Constructions (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Use of Services

You agree to use our services in compliance with all applicable laws and regulations, including:

• The Telephone Consumer Protection Act (TCPA)
• A2P 10DLC messaging requirements
• Applicable federal and state consumer protection laws

You agree not to misuse our services, including unauthorized access, misuse of communications, or violation of messaging regulations.

3. SMS Messaging Program & Use Cases

By providing your phone number and opting in, you consent to receive SMS (text) messages from Milan Constructions. These messages may include:

• Appointment confirmations and reminders
• Installation, service, or delivery updates
• Customer support and follow-ups
• Promotional offers and seasonal specials (only where consent is provided)

Message frequency may vary based on your interaction with our services.

4. Consent to Receive Messages (TCPA Compliance)

By opting in, you provide prior express consent to receive SMS communications from Milan Constructions. Consent may be obtained through:

• Website forms with an unchecked opt-in checkbox
• Service request or quote forms
• Verbal or written consent
• Customer-initiated contact

Consent is not a condition of purchase.

You are responsible for ensuring the phone number provided belongs to you or you are authorized to use it.

5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP. After sending “STOP,” you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.

6. Help & Support

For assistance, reply HELP or contact us directly:

Milan Constructions
Email: milan.construction@outlook.com
Phone: (253) 344-7192

7. Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan. You are responsible for any fees charged by your carrier.

8. Carrier Liability Disclaimer

Mobile carriers and service providers are not liable for delayed or undelivered messages.

9. No Sharing of SMS Consent

We do not sell, rent, or share your mobile number or SMS opt-in data with third parties or affiliates for marketing purposes. Your information is used solely to provide the services you requested.

10. User Responsibilities

• The information you provide is accurate and up to date
• You will not use false or misleading contact details
• You will not misuse our communication systems

Failure to comply may result in termination of services.

11. Age Requirement

By using our services and opting into SMS communications, you confirm that you are at least 18 years of age, or have consent from a parent or legal guardian.

12. Limitation of Liability

To the fullest extent permitted by law, Milan Constructions shall not be liable for delayed or undelivered messages, errors in messaging systems, or indirect or incidental damages. All services are provided “as is” without warranties of any kind.

13. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be posted with an updated effective date. Continued use of our services constitutes acceptance of those changes.

14. Governing Law

These Terms shall be governed by the laws of the United States and applicable state laws, without regard to conflict of law principles.

15. Contact Information

For questions regarding these Terms, please contact:

Milan Constructions
Email: milan.construction@outlook.com
Phone: (253) 344-7192
Address: 18429 Veterans Memorial Drive East, Bonney Lake, WA, 98391